Staffmark Transportation has a well-defined and closely monitored quality assurance program. All of our processes, forms, and programs are certified to ISO 9001:2000 standards and have been audited by KEMA, an independent third-party audit firm. A key component of our quality program is the annual assessment of each office to ensure compliance.
In addition to our quality assurance program, Staffmark Transportation maintains a proactive quality control program to ensure 100% compliance with both Staffmark's and our customer's requirements. Our quality control program includes first day arrival calls, weekly performance checks, proactive driver coaching and counseling, safety programs, and more. Every aspect of our quality control program is designed to ensure we exceed our customers' expectations.
